Frequently Asked Questions
Quick answers to the most common questions about CodePro, building codes, and subscriptions.
General Questions
CodePro is an AI-powered building code assistant that provides quick access to state-specific building codes, explanations, and compliance insights.
It’s designed for contractors, home inspectors, home owners, engineers, real estate agents and anyone needing fast, accurate building code information.
Users select their state, ask a question about building codes, and receive AI-generated responses with references and compliance explanations.
You can ask CodePro any question related to building codes, compliance, or construction scenarios. It's best to be specific, and you can even describe real-life situations for tailored answers. No need to use technical jargon or have prior construction knowledge—CodePro is designed to provide clear and helpful responses regardless of your experience level. That's the beauty of it!
CodePro covers a range of building codes, including the International Residential Code (IRC), International Plumbing Code (IPC), Uniform Plumbing Code (UPC), and National Electrical Code (NEC), along with state-specific regulations.
CodePro sources information directly from official building codes and is highly accurate. However, as it operates on emerging technology, errors can occur. For critical information, always verify the referenced code to ensure it applies to your specific situation.
Tokens & Usage
Tokens are units used to generate responses. Each AI query consumes tokens based on complexity and length.
Each plan includes a set number of tokens per billing cycle. If you need more, you can upgrade your plan or purchase extra tokens.
If you run out, you can either wait for your next renewal, upgrade your plan, or purchase additional tokens.
Yes! Each subscription tier includes an allowable token rollover amount, ensuring you get the most value from your plan. If you purchase a token pack, those tokens never expire!
You can track your token balance in your account dashboard within the app.
Yes! You can buy additional token packs without changing your subscription.
Token pricing varies based on the quantity purchased. You can find pricing details in your account settings within the app or at Pricing
No, you don’t need to purchase tokens during the free trial. Every free trial includes 20,000 tokens so you can explore the platform without any upfront cost.
If your subscription expires, you lose access to CodePro, and any remaining tokens are forfeited.
No, tokens are tied to your account and cannot be transferred.
Subscription & Billing
Subscriptions are billed monthly or annually, depending on your selected plan.
Great question! Simply go to the app settings under tokens/subscription and select “Go Annual”
Yes, you can adjust your plan at any time in your account settings.
If you downgrade, your token rollover limit will be lower based on your new plan. Any tokens above the new limit will be lost, so be sure you're comfortable with the change before switching.
Your access remains active until the end of your billing cycle, but unused tokens will not roll over.
Yes, you will receive a reminder before your renewal date.
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